Job Details

Field Manager

Application Deadline: 5 December 2025

Department: Operations - Field(OPS001)

Employment Type: Full Time

Location: R212-51_RPS OF CASPER WY URBAN (212) - G & A

Reporting To: General Manager

Compensation: $17.00 - $18.00 / hour

Description

Position: Field Manager - Hourly
Location: Casper, WY
Pay: $17/hour - $18/hour
Schedule: Shifts will vary
The Field Manager ensures the safe and efficient parking operations, while delivering service that exceeds our customer/client's expectations. The Field Manager is responsible for assisting the General Manager in all aspects of operating the parking facility including: staff management, revenue control, safety, and client relations.

Key Responsibilities

• Assist in the supervision of location staff including: delegating, coaching/developing, monitoring performance, and ensuring compliance with all company standards.
• Provide support to Operations Manager in regard to hiring, onboarding, scheduling, and training new employees.
• Act as a point of contact to client or Property Manager; attend location meetings as appropriate, and respond to client requests in order to maintain a good working relationship.
• Monitor maintenance of the facility and associated premises to ensure that the garage/lot is clean, safe, and maintained to standards; supervise on-going maintenance projects to ensure quality and timely completion.
• Assist in the supervision of ticket inventory, cash flow, reports, and audits to prevent loss through theft, error, or carelessness.
• Assist Operations Manager in preparing daily, weekly, and monthly operating reports as required.
• Fill in to provide coverage for front line positions, as needed.
• Use respectful communication to assist guests with their questions, problems, and concerns; address escalated concerns from guests.
• Immediately respond to reports of accidents, incidents or safety concerns.
• Communicate professionally at all times with guests, client, and teammates.

OTHER DUTIES:
Please note this job description is not designed to cover or contain an all-inclusive list of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice.

Skills, Knowledge and Expertise

• At least 18 years of age
• Excellent customer service and communication skills
• Ability to verbally communicate with guests
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)

Benefits

Join our team and enjoy an outstanding benefits package, including:
(Full Time Only)
Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.
Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.

Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.

401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.

Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.

Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones.

(Part Time)
401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.

Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations.

Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.