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Job Details

Airport Agent

  2024-11-21     Skywest Airlines     Casper,WY  
Description:

About SkyWestSkyWest Airlines is the career destination for more than 12,000 professionals who are literally "going places" with their careers.SkyWest offers the best careers in the regional airline industry. SkyWest, Inc. was named one of "America's Best Employers" by Forbes in 2022 and is committed to providing outstanding career opportunities for every team member.While our business reputation is based upon our stability, operational and fiscal savvy, the true essence of SkyWest's success has always been our people. We operate in a customer-focused, team-based environment and provide limitless opportunities for dedicated individuals to move their careers in positive directions. Bring your positive attitude, skills and commitment to the SkyWest team and take your career to new heights!Primary Job DutiesAirport agents are primarily responsible for ensuring excellent customer service while performing a variety of tasks including but not limited to ticketing and re-booking passengers, boarding flights, assisting passengers with special needs, resolving customer concerns, and more.As a SkyWest employee you'll enjoy a variety of benefits such as worldwide flight benefits for you and your family, shift trade flexibility, 401(k) match, profit sharing, working in a great team atmosphere, and the potential to advance within the company.ResponsibilitiesLoad/unload customer luggage, airfreight, and company mail on/off aircraftGreet passengers, issue tickets, provide seat assignments, check baggage, board flights, assist customers that arrive without their luggage, and re-book passengers all in a prompt and friendly mannerEscort passengers and special needs customers safely and courteouslyMarshal aircraft in and out of the ramp areaService aircraft as neededOther duties as assignedSchedulePart-time and full-time positions may be availablePart-time (average 10-18 hours) or Full-time (38 hours) positions availablePart-time is typically 3 - 4 days per week, Full-time is 5 days per weekCurrent shifts are either 4:00 AM - 8:00 AM, 11:00 AM - 6:00 PM, and/or 4:30 PM - 11:30 PM*Shift trade flexibility available(*Please note schedules are subject to change based on current flight schedules, and are awarded on a seniority-based monthly bid. For more specific details about day to day schedules, please complete the online application and we will discuss the schedule further in an interview with qualified applicants)New hire training will be full-time, 30-40 hours per week for one month. Following the completion of training, part-time employees will transition to normal part-time hoursPay and BenefitsNEW: $14.50/hour401(k) matchCompany profit sharingWorldwide flight benefits for you and your familyMinimum RequirementsBe at least 18 years of agePossess a valid unrestricted state-issued driver's licenseHigh school diploma or completion of a GEDPass a background check and drug screeningLegally authorized to work in the United States without sponsorshipBasic knowledge of fundamental computer programs for record-keeping and baggage routingAbility to lift 50 lbs. with or without reasonable accommodationAdaptability to changing priorities and time management skillsStrong teamwork and collaborations skillsFlexible schedule allowing work during mornings, nights, weekends and holidaysPhysical and Other RequirementsPlease complete the online application. Qualified applicants will be contacted.SkyWest is committed to maintaining a working environment of satisfying employment and mutual respect for all of our employees, regardless of race, color, national ancestory, sex, sexual orientation, gender identity, marital status, national origin, religion, medical condition, disability, pregnancy, age or military status. We have specific training plans and programs in place to maintain such an environment.


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